Understanding Our Services
1
1
2
3
4
5
6
7
8
10
What are Virtual Accountability Support Services (VASS)?
Who can benefit from VASS?
How is VASS different from traditional case management?
Does VASS replace therapy, psychiatry, or other professional treatment?
How does VASS support families?
Is VASS only for people in substance use recovery?
What is the overall goal of VASS?
Is VASS a crisis or emergency service?
Is VASS approrpriate for high profile individuals and families?
How does VASS help determine if the current plan is working?
Virtual Accountability Support Services provide personalized structure, accountability, coordination, and ongoing support for individuals navigating substance use recovery, mental health challenges, and important life transitions.
VASS helps bridge the gap between professional appointments and everyday life—supporting clients as they put the recommendations of therapists, psychiatrists, physicians, treatment programs, and other professionals into practice.
VASS may be helpful for individuals who would benefit from additional structure and accountability while maintaining as much independence as possible.
Clients may be transitioning from residential treatment, participating in outpatient care, rebuilding trust with family, struggling with consistent follow-through, or simply needing additional support to maintain stability and progress.
Case managers often coordinate the overall professional team, treatment resources, and care plan. VASS focuses heavily on what happens in the client's everyday life between professional appointments.
We help clients follow through with agreed-upon recommendations, routines, appointments, and goals while providing meaningful information to authorized members of the professional team.
VASS can work alongside a private case manager and enhance their ability to understand how the client is functioning day to day.
No. VASS is designed to complement the work of the client's existing professional team, not replace it.
Therapists, psychiatrists, physicians, treatment programs, and other qualified professionals remain responsible for clinical assessment, treatment recommendations, and medical or psychiatric decisions.
Our role is to help clients implement those recommendations consistently in everyday life.
Families often find themselves in the difficult position of trying to provide support while also monitoring behavior, checking attendance, asking about substance use, or determining whether commitments are being kept.
VASS can assume much of this day-to-day accountability role, allowing family members to focus more on their relationship with their loved one.
When authorized, we can also provide families with appropriate information and updates without requiring them to manage every aspect of the client's daily plan.
No. While substance use accountability is an important part of our work, VASS can support individuals navigating mental health challenges, medication management, behavioral concerns, transitions from treatment, and other circumstances where additional structure, accountability, and coordination may be beneficial.
Our goal is to help clients successfully navigate recovery and other important life transitions while building greater stability, consistency, and independence.
The professional team develops the plan. VASS helps make that plan work in everyday life.
No. VASS provides accountability, monitoring, coordination, and support, but it is not a crisis response service, medical provider, mental health treatment provider, or substitute for emergency care.
Clients experiencing an urgent medical, psychiatric, or safety emergency should access the appropriate emergency or crisis resources.
Yes. Privacy, discretion, and individualized service are central to our approach.
VASS can work collaboratively with private therapists, psychiatrists, physicians, case managers, family offices, wealth advisors, attorneys, treatment consultants, and other authorized professionals while maintaining appropriate confidentiality and boundaries
Professional appointments provide important insight, but they represent only a small portion of a client's week.
Through check-ins, substance use monitoring, location accountability, appointment follow-through, daily structure, and other individualized measures, VASS can provide additional information about how a client is functioning between appointments.
With appropriate authorization, relevant information can be shared with the professional team to help them evaluate progress and determine whether adjustments to the current plan should be considered.
9